When employees feel heard and valued, they are better equipped to listen to residents, understand their needs, and respond with care.

How local governments, nonprofits, state agencies, and citizen groups worked together to improve water quality and restore salmon habitats.

Connecting departments, automating work, and transforming resident service delivery.

How leaders can connect performance, evidence, and communication to strengthen legitimacy and trust.

What playing pool taught me about leading in local government.

A conversation with Tom Joyce on mission-driven leadership, his journey to local government, and why communities should recruit veterans.

How one Colorado city transformed staff recommendations into sustainable programs for recognition, training, volunteering, and workplace culture.

Democracy is sustained not only through civic participation but also through behind-the-scenes work that builds public trust and institutional effectiveness in local government.

Discover our Game Changers, explore 21 preconference micro-certifications, and lock in team or member savings.