AI & Automation

Results from a recent survey by MissionSquare Research Institute

Where theory meets practice in emergency communication implementation

Government workflow automation technology is helping agencies modernize services, improve efficiency, and deliver better outcomes for residents.

How U.S.–Australian local government exchanges encourage community resilience, innovation, and lifelong connections

Move beyond the hype to thoughtful AI adoption that serves your community’s priorities.

A reminder of why those of us in this profession love what we do.

Two ICMA regional directors discuss books that inspired them.

Written nearly four decades ago, John Nalbandian’s article reminds us that American democracy lives in the everyday work of local government.