Aside from individual metrics, there is also value in summarizing metric status, the share of targets achieved, or the share of strategic goals for which metrics are being tracked.

A self-confessed "stats guy" examines the consequences of Robert McNamara's use of performance metrics to support policy decisions.

Training outline

Four performance measurement case studies: De Kalb, Illinois; Bellevue, Washington; Westminster, Colorado; and Miami-Dade County, Florida

A guide for participants in discussions about performance data in Peoria, Arizona.

Training in performance measurement from New Orleans, Louisiana.

Selected indicators that provide a snapshot of the health of the city, Peoria, Arizona.

Reflections on a new approach to performance measurement.