ICMA interviews Decatur, Georgia's first woman manager and the organization's first woman president.

The ICMA Executive Board approved the ICMA Strategic Plan at its February 2017 meeting after ICMA members completed a two-year strategic planning process.

New York, Denver, and Louisville, Kentucky, Achieve Highest Designation

Take a moment and think back to your first job as an adult. What were you looking for? You probably hoped to find a stable job with good benefits in an organization where you could grow, make a decent living, and retire after many years of service. Well, I’m here to tell you that priorities…

Tips for identifying performance indicators for difficult-to-measure services.