A new report from ICMA, available on its Knowledge Network, looks at the possibilities of free or open source software.

Sample Letter of Agreement

This annual report shows the progress made in 2010 towards the 15 targets outlined in Greenworks Philadelphia.

According to the Iraqi officials who recently visited ICMA’s Washington, D.C., headquarters, the greatest challenge they face is earning and maintaining the trust of their citizens.

Learn how your locality can use customer service as a unifying principle for change.

The current fiscal crisis has many communities focused on maintaining current programs with shrinking budgets. But recovering from the economy also requires strategic planning to position your community for economic growth in the future.