Here's some advice on assembling an "operations manual" for effectively working with your boss.

This plan summarizes data collected from various stakeholders (including schools, businesses, residents, and others) in the City of Highland Park

ICMA has been helping water utilities in four cities to provide better service to their customers.

Phoenix is the first municipality in the nation to launch a free application that allows residents with Droid phones to point, click and send photos of graffiti, over-height weeds, abandoned shopping carts and other blight violations to the city's Neighborhood Services Department.

This report and Pedestrian Safety Action Plan examines eight years of data on traffic accidents that have resulted in serious pedestrian injury or death...

Cumulative Fund Donors As of August 16, 2010...

2011 Alliance Award Winner - Outstanding Achievement in Local Government Innovation