Wichita's reorganization and outsourcing project was first discussed in late spring of 2009 during the annual budget review process.
Three communities in Georgia, the City of Sandy Springs, Johns Creek and Dunwoody shared resources and created the North Metro SWAT Team.

Measuring performance in government is inherently difficult but inescapably necessary. Williamsburg started its performance measurement journey in earnest in 1994...
The land planning and development process by its nature involves large expenditures of time and can be resource intensive for both the land development(...)

For the last four years the Citizens of Tavares, City Council and Staff have been involved in a successful process transforming a moribund downtown and waterfront park(...)

Tempe’s Leadership Development Program (LDP) is a citywide change management initiative that began development in 2007.
The intent of the program of activities was to create a highly effective and highly regarded city government that could produce outcomes that would exceed customer expectations.
In 2009 the City of Richardson, TX saw an increase in burglaries which led them to further develop their existing Crime Watch Patrol program to be more effective...