Why should local governments use social media? Because that’s where your citizens are.

A common recipe for success can be applied to any shared services or collaboration effort.

Code for America has identified the top ten most followed local government Twitter accounts. Can you learn something from them?

ICMA's anchor organization in Mexico provides a presence for professional management and service delivery in Mexico and other Latin American countries.

This year’s celebration of Public Service Recognition Week puts the spotlight on the contributions of local government employees.

The Peoria Police Department has launched the web-based program CrimeMapping.com. This program allows citizens a real-time and transparent review of police activity and incident information.