Measuring performance in government is inherently difficult but inescapably necessary. Williamsburg started its performance measurement journey in earnest in 1994...

This 2010 Personnel Handbook for the City of Hailey introduces new hires to to the practices, duties and responsibilities of city government.

ICMA is starting work on a new program to build the capacity of technical staff and municipal assemblies in Kosovo.

In a Management Insights column, ICMA Executive Director Bob O'Neill examined the sustainability efforts of Newcastle, New South Wales, Australia.

National Performance Management Advisory Commission report provides model for improved local government management.

CPM is now releasing new What Works case studies on a periodic basis. The cases are short—just 1-3 pages each—and highlight practices proven effective in CPM local governments.