

Surveys of residents, employees, and local businesses can inform strategic planning and budgeting decisions, help set performance targets, and strengthen community engagement.

When communities face tough financial times, innovation and leadership are needed from managers and staff.

You may already qualify for an ICMA Certificate in Performance Management. Find out and apply by May 1, 2018.
Training in data collection, analysis, and visualization has produced lasting benefits for Denton, Texas.
Committee members recommend better measures to assess the impact of a new tax in San Mateo County.

A series of bombings in the city of Austin is a reminder that any community can become a target.
Recommendations to lower the number of animals brought into the center and increase the rate of successful returns to owners .