Especially for smaller communities, your survey is an indispensable resource to help you fill in the gaps with data

We cannot just copy and paste what is done in the private sector without acknowledging the context of the public sector.

When, where, and how we use leadership work to grow the culture and cultivate change

Joseph W. Mazzola
Director of Organizational Development and Performance Management, McKinney, Texas

Prioritizing day-to-day work over implementing improvements is a hard habit to break.

The status quo is often inequitable and inefficient. The change process begins with data analysis and careful engagement of both local government stakeholders and impacted residents.

With a focus on mutual accountability, Stockton, California, has created a review board with key members of the local government and community.

Enhance employee commitment with the development of an organization-wide succession plan

Branding and digital marketing tactics to help restore traveler confidence and secure your community as a top-of-mind destination