Resident and Employee Benchmark Surveys

Pioneered jointly with ICMA, NRC offers and administers a range of benchmarking surveys.

• The National Community Survey
• The National Employee Survey
• The Community Assessment Survey for Older Adults

NRC also conducts unique, made-to-measure research for jurisdictions seeking a completely customized experience.

All NRC surveys are now available with a Polco Performance Plan Subscription.

Contact National Research Center at Polco to learn more

ICMA’s partnership with National Research Center at Polco provides cost-effective solutions for accurate survey results and civic engagement services. 

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About ICMA's work with the National Research Center

ICMA has identified surveys for data-driven decisions as a leading practice for local governments to pursue in evaluating their performance, enhancing their communications with the community, and helping with decision making. It is proud to partner with National Research Center (NRC) at Polco to bring education and technical assistance to help you implement effective and proven data methods for your organization.

NRC’s survey research provides reliable insights to local government leaders to move your communities forward. NRC has served hundreds of local governments and other public sector organizations for more than two decades.

In 2019, NRC merged with Polco, uniting the best in survey research with innovative online civic engagement.

NRC is well known for scientific benchmarking surveys, which let you compare results with hundreds of other communities around the nation. Representing the perspectives of millions of Americans, NRC’s resident opinion database is the largest of its kind.

Local government leaders use NRC surveys for evidence-based decision-making, budgeting, performance measurement and more.