This Data Report provides information on the rapid increase of 3-1-1 usage before and after Hurricane Wilma made landfall in 2005. During the hurricane's peak the Miami-Dade County 3-1-1 Answer Center received over 1,000 calls per hour, almost all of them related to the Hurricane. A high percentage of these calls requested information on evacuation routes, shelter openings and education closings. After the storm passed the call intake was even greater as many citizens used 3-1-1 to inquire about the status of closures, electricity loss and food distribution. This report illustrates the benefits that a 3-1-1 number offers to city/county emergency planning and response.

New, Reduced Membership Dues

A new, reduced dues rate is available for CAOs/ACAOs, along with additional discounts for those in smaller communities, has been implemented. Learn more and be sure to join or renew today!

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