The City of Tyler, TX has a long history of innovative, forward-thinking management. In 2009, as the economy continued to decline nationwide, the City of Tyler began looking for ways to do more with less while providing the highest quality services to their citizens. Lean Sigma is a structured methodology that combines two schools of thought that originated with manufacturers such as Toyota and Motorola. Lean Manufacturing and Six Sigma reduce and eliminate waste and variation in processes. The City realized that this practice was the natural transition that would allow them to eliminate waste, reduce cycle times and decrease defects in City processes – ultimately saving both time and taxpayer dollars.