Leadership ICMA 2017 Capstone Report: Danvers Engagement Playbook

Creating a highly engaged workforce

Mar 7, 2018

Why it’s Important: Organizations with a highly engaged workforce “exhibit superior performance, such as lower turnover, higher sales growth, increased productivity, and better customer loyalty” (Arakawa & Greenberg, 2007). This playbook lists several action items which can help Danvers get off the ground on the right foot.

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