GIS can serve many purposes for local governments looking to make data driven decisions, such as benchmarking and strategic planning. GIS can also be used to increase local government transparency, for example for local governments now use GIS to track 311 calls and make these maps publically available. Some communities are even using GIS to increase citizen engagement! It is a truly remarkable tool worth exploring for local governments of every siz

The last few years have been particularly devastating for For-Profit U.S. businesses.

The forces that perpetuate the status quo are powerful and changes often are temporary and evolutionary, not permanent and revolutionary.

The concept of managing uncertainty has become increasingly important across the modern world economy...

The San Antonio Public Library Strategic Plan provides a cohesive vision and direction for the Library for the next five years and beyond.

That is something you should  ask yourself when thinking about how your local government is using social media. While watching an informative webinar “Social Media in Government,” that I encourage you all to watch, I learned a few key lessons about what social media can do for local governments: