Displaying 874 - 882 of 1023 results
Project / Research Report
Interact with San Francisco's 311 Call Center Using Twitter

San Francisco’s 311 Call Center is connected with Twitter.

Project / Research Report
CIOs and Performance Management: Know Your Metrics Before Cutting Costs

This article discusses the costs of IT support in the public sector and how government IT managers and CIOs can control the costs of these services during the current...

Project / Research Report
Competency Index for the Library Field

Across industries, competencies provide a foundation on which to build coherent efforts to increase the knowledge, skills and abilities of employees...

Project / Research Report
The Continuing Evolution of E-Government: A Look Toward the Future of Municipal Online Services

This article reviews the changing views about what residents expect from a municipal website.

Case Study
Assuring User Identities During a Business Disruption

This white paper examines the importance of maintaining a consistent two-factor authentication policy during a business disruption...

Project / Research Report
Maximizing Your Technology Investments During Tough Economic Times

2009 TLG Case Study Submittal...

Other Document
Re-writing the Rules for Effective Local Government: Performance Management and the Founding of a City

2009 TLG Case Study Submittal

Project / Research Report
Phoning in the Savings

The author discusses how the mayor of Wayne Township, NJ developed a plan to consolidate the township’s internet and phone services.

Organizational Policy
Social Media in Public Life

ICMA members are cautioned to think first about what they say or post on social networking internet pages.