Rapid Process Improvement is a process improvement methodology adopted by the City of Lakeland to help build a culture of continuous improvement through employee empowerment. 

The City of Palm Bay, FL created Open.Palmbay as a way to increase the transparency of city finances.

Over the Christmas and new year weekends of 2010, several snowstorms passed through Eastern Kansas and left Olathe’s snow removal program

The intent of collaborating with both private and other public entities was to allow for increased delivery of recreational services

With a looming global recession in early 2008, the Central Florida Development Council (CFDC), a public-private partnership charged with leading Polk County...

In an effort to combat the H1N1 Pandemic early on, the Regional Municipality of Niagara, Ontario, created the Innovation in Immunization

A group of municipalities in the northern Chicago suburbs joined together to develop a better way of handling reoccurring questions and inquiries from residents...

The land planning and development process by its nature involves large expenditures of time and can be resource intensive for both the land development(...)

Last year, Hillsborough County started using social media as a way to engage its residents in discussions on important topics, such as budget reductions...