It's a bird! It's a plane! It's...someone who understands me!

Cultivating talent in good times and downturns will help stabilize morale, leading to better productivity and organizational health.

Do I have it? Can I get more of it? What is that sense of indomitable spirit that can keep us going through all of the turmoil?

A look at what life is like for a small-town manager [PM Magazine, July 2020]

To redesign services, local government leaders need to cross boundaries and engage stakeholders inside and outside the organization.

Waldo County, Maine, establishes the nation’s first countywide emergency broadcast system operating on AM radio channels

Coronavirus: ICMA Community Conversation on Local Government Impact