The former San Antonio city manager describes her battle to revolutionize police and fire union contracts to help the city avoid a financial crisis
The Innovation Issue
Six months since the pivot to virtual meetings, a Zoom Wizard offers reflections and recommendations for the road ahead
A closer look at ICMA's awards program and those behind the scenes that selected this year's award recipients
Data are helping managers respond to COVID-19 in their communities.
A small island takes town meetings online [PM Magazine, July 2020]
Heed these considerations in your digital transformation efforts [PM Magazine, June 2020]
Three engagement-related approaches that can help you during normal times or times of crisis.
The current worldwide health crisis has exposed the underlying and sometimes unflattering condition of local government service levels and finances.