Practical advice for you and your staff

Identifying the three key disruptive forces that affect local governments: national politics filtering in local governance, technology/social media, and social issues.

While often referred to as flyover states, rural America can be the calm and example for “of the people, by the people, for the people.”

How to clearly state why a price increase for energy use has or will occur.

The importance of setting the right tone from the start

Professional city and county managers must adhere to the spirit of the ICMA Code of Ethics and remain politically neutral in today’s hyper-politicized environment.

Understanding the importance of the relationship between the CAO and elected officials before, during, and after election

Understanding the various roles of elected officials and how the CAO and staff can best support them.

A mutually beneficial evaluation process that provides city/county managers with meaningful feedback from their elected officials