Published by the IBM Center for the Business of Government, this report identifies the roles for citizens, strategies for engagement, and the foundational infrastructure necessary for support.

 Getting feedback from your community can be challenging since no single way can be the best way to reach a diverse community.  Offered here are five sources to help prompt ideas on what to measure in your community, how to measure it, and ways to use citizen input in decision making without surveying your citizens.

During this time of budget cuts and reduction of programming, it’s important to remember that the arts can be a source of revenue and recognition for your community.