A session at the ICMA 2016 Annual Conference in Kansas City called “Maintaining Trust through Civil Customer Service” focused mainly on social media and digital tactics.
What are the unexpected surprises your community has faced? Expected or unexpected, local government needs to be prepared at all times.
This document reviews the conception and undertaking of a citywide education program created to foster community involvement in the City of Parkland, FL.
In light of the nationwide recession in in the early 2000’s, Greeley City shifted greater focus on the city’s civic infrastructure, thus ACE was born.
The cities of Concord and Kannapolis were in the midst of the worst multi-year drought in North Carolina history.
This document explains the Town of Clarkdale’s decision to enact a program that targets different levels of sustainability...