Spruce Grove, Alberta, Canada (pop. 16,000), set out in 1998 to establish a three-year business plan, but more than that, to implement it in a way that would involve...

In recent years, the City of Lincoln, California has developed a strong collaborative relationship with Western Placer Unified School District

This article presents the program of community outreach and consensus building that the city of Palo Alto used to build support for an infrastructure...

This article provides strategies for maintaining communications with citizens when bad media reporting may be interfering with that communication.

This brochure introduces local government in Pennsylvania to its citizens...

This report highlights to city of Phoenix residents recent accomplishments in the areas of budget, neighborhood preservation, public safety(...)

ICMA's Program Excellence Award for Citizen Involvement recognizes successful strategies designed to inform citizens about the local government services available.