The city of Minneapolis, Minnesota (383,000), is partnering with a local manufacturer of defibrillators to encourage local businesses to obtain the life-saving devices.

In the late 1990s, whenever citizens of Sunnyvale, California (132,000), needed a permit, they had to come into city hall.

Bar codes on road signs in Kitsap County, Washington (232,000), allow the county to keep track of maintenance for each sign.

The city of Marquette, Michigan (20,000), has developed a master plan calling for non-motorized connections between all the city’s neighborhoods.

This article describes how Fresno, California, used benchmarking techniques to begin to improve city government and public services.

This article describes several ways which Montgomery County, Maryland, is raising the ethical awareness for local government employees.