Frank Benest, senior adviser for ICMA's Next Generation Initiatives, answers a question about gaining leadership experience necessary to advance.
Become a member of ICMA and receive member support, professional development programs, and resources.
The City of Gainesville adopted a four-day work week in 2008. Six months after the policy took effect they assessed the program's success.
This Case Study profiles the city of Durham, North Carolina and its methodology of connecting community engagement, performance measurement
San Francisco’s 311 Call Center is connected with Twitter.
This document explains how the design of a community can help kids get more physical activity.
This article addresses the concept of the silent majority and how municipalities can assess how the majority of residents feel about a community issue
This article reviews the changing views about what residents expect from a municipal website.