Displaying 14284 - 14292 of 19694 results
Case Study
Accessible Stake Park and Other ADA Success Stories

In 2004, the U.S. Department of Justice (DOJ) initiated an investigation of the City of Durham’s compliance with the Americans with Disabilities Act of 1990 (ADA).

Other Document
Olathe Works Well

Facing rising healthcare costs the longevity of City of Olathe, KS healthcare plan had become a serious concern.

Other Document
Volunteers in Policing (VIP) Program

The City of San Antonio, TX partnered with the police department to establish the Volunteers in Policing program.

Municipal Archives Digital Collection
Project / Research Report
Disaster Recovery: Two Cities Share Their Experiences

In this tip sheet, two 311 managers share stories of how their 311 call centers played a pivotal role in the aftermath of the disasters that hit their communities...

Project / Research Report
National Incident Management System (NIMS) and Incident Command System (ICS) Training

This report describes the training opportunities afforded to 311 system personnel through U.S. Department of Homeland Security's National Incident Management System(...)

Other Document
Comprehensive Citizen Engagement Program

The City of Windsor Heights, IA created a citizen engagement program to help close a growing communication gap between the city

Other Document
Census 2010 Campaign

Following the 2000 National Census, the City of North Miami,FL realized that only 56% percent of residents responded to the questionnaire.

City of Kansas City, Missouri, 311 Action Center and Emergency Operations Center Communications Plan