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Blog Post
Bureaucracy and the Challenge to Participatory Local Governance
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ASPA PA Times  March 10, 2015

Article
Boulder Police Ticketing Kids For Good Behavior
March 1, 2017
Other Document
Municipal Benchmarking Report: Greer, South Carolina
Project / Research Report
Valley Benchmark Cities Report

This report presents data from the Valley Benchmark Cities, a consortium of the largest 11 cities in the Phoenix, Arizona, metropolitan area...

Narrative Explaining Extreme or Aberrant Data: Tamarac, Florida
Case Study
Engaging Citizens in Oklahoma City to Improve Public Performance Reporting

Using direct citizen feedback to assess the quality and content of the city's performance report.

Performance Measurement Ordinance: Centennial, Colorado
Strengthening the City Manager/Police Chief Relationship
How-to, Guide or Manual
Making It Work: The Essentials of Council-Manager Relations

This free e-book for ICMA members offers a variety of suggested techniques and strategies.