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ICMA's Policy Direction on International Activities
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February 22, 2017
The Global Engagement Committee is a member committee dedicated to helping advance global knowledge exchange and ICMA's Global Engagement Strategy.
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Check out Coral Springs' excellent customer satisfaction ratings--and find out how they achieved them...
Case Study

Check out Highland Park's strategies for confining 90 percent of one- and two-family residential structure fires to the room of origin.
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Examine Reno's techniques for achieving customer service ratings of excellent or good from more than 97 percent of customers