The future of public libraries is uncertain as they are faced with many challenges, including relevance in our technologically advanced society and threats to budgets...

The Performance Excellence Program is patterned after the Malcolm Baldrige Performance
Excellence Criteria.

Great plans, a better model, innovation and technology along with great people

In 2012, Wheat Ridge City Council included the identification of core services as a top priority goal in their strategic plan.

This presentation will demonstrate how the Village of Downers Grove has introduced a simplebut powerful leadership philosophy that has taken hold(...)

Social media is changing the world in which we work, socialize and govern.