A well-structured plan that guides department operations and decision-making can help clarify roles, align resources, and foster employee trust for long-term success.

Lessons learned from crisis management

Marshaling human and financial resources for effective emergency management

Living in the community you manage can blur the line between work and home.

Practical technology guidance to improve digital services, manage IT infrastructure, comply with regulations, and adopt emerging technologies responsibly

Evacuating more than 100 residents, assisting medically fragile individuals, and supporting recovery operations alongside emergency personnel and the National Guard

Beware of gifts because strings are always attached!

Leadership begins when you speak up instead of holding back.

Equipping leaders to champion the vital work of those who protect and serve every day.