The Management Assistant, reporting to the Director of Administrative Services, provides administrative, analytical, and project management support for all functions of the Administrative Services Department. This position also assists with the Town’s strategic planning and performance measurement efforts, manages and tracks Town Manager and Town Council goals, and coordinates the implementation of townwide programs and initiatives. Working across all departments, the Management Assistant facilitates communication, monitors progress on cross-departmental projects, and ensures alignment with organizational priorities. The role also carries out departmental administrative functions and contributes to both departmental and organization-wide initiatives to enhance efficiency, service delivery, and community engagement.

Starting Salary up to $62K annually

ESSENTIAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the general nature and level of work being performed by individual(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. The position description is subject to change by the TOWN as the needs of the TOWN and requirements of the position change.

- Provide administrative, analytical, and project management support to the Director of Administrative Services, department staff, and the Town Manager.
- Assist with the development, tracking, and reporting of Town Manager and Town Council goals.
- Coordinate and monitor the implementation of townwide programs, initiatives, and cross-departmental projects.
- Collect, compile, analyze and research information from various sources on a variety of topics related to assigned programs or projects.
- Support the Town’s strategic planning and performance measurement efforts, including data collection, analysis, and reporting.
- Assist in tracking the Town’s Capital Improvement Program (CIP), including monitoring project timelines, status, and progress updates.
- Serve as a liaison between the Administrative Services Department and other Town departments to ensure effective communication and collaboration.
- Research and compile information, prepare reports, correspondence, and presentations for internal and external stakeholders.
- Assist in developing and implementing policies, procedures, and process improvements to enhance efficiency and service delivery.
- Manage scheduling, meeting preparation, and follow-up for departmental and cross-departmental activities.
- Provide customer service to employees and the public by greeting customers, answering the telephone, responding to questions and assisting the public.
- Assist with preparation and research of Council agenda items, briefings, and special projects
- Attend Town Council or other meetings of appointed boards as necessary or directed and make presentations as necessary.
- Support special projects, events, and community engagement efforts as assigned.
- Maintain accurate records, files, and databases related to departmental and townwide initiatives.