Event Info


Eastern Time (North America)



Registration closed.

Event Details

This six-part webinar series is a must for any jurisdiction looking to develop the next generation of leaders.

Leading and managing a community and staff can be an all-consuming challenge that leaves little time for local government supervisors to focus on their personal growth. Now, in a state-of-the-art online classroom, the Effective Supervisory Practices Webinar Series makes it easy to bring practical supervisory training to your jurisdiction without the high costs of hiring consultants.

Through six live and on demand webinars, this series enables attendees to learn:

  • The difference between leading and managing
  • The tools to assist with establishing priorities and focusing work
  • How to hire the right people for your organization
  • The role in fostering a safe, harassment-free work environment
  • How good supervisors can motivate employees to become productive and fulfilled
  • How to turn a group of employees into a highly functioning team

What is the Effective Supervisory Practices Webinar Series?

This interactive webinar series will demonstrate principles covered in Effective Supervisory Practices (5th Edition). Hosted by experienced managers and local government experts, this program is designed to impart real-life experience, best practices, and sound advice in the areas most important to a manager’s day-to-day role.

Who is Right for the Program?

The Effective Supervisory Practices Webinar Series is designed as a primer for new supervisors. It not only offers pragmatic recommendations about the day-to-day duties of a supervisor, but also offers guidance for addressing the more complex challenges all managers confront as they seek to effectively communicate, motivate, and model ethical decisions to lead a team.

Required Reading

The Effective Supervisory Skill Building Training Course is required reading and can be purchased through the online bookstore for $84.00 (members) or $110.00 (nonmembers). 

Program Details 

Each session will last approximately 90 minutes, and will begin at 1:00 PM Eastern on the following dates:

  • Session 1: The Foundation: Roles of a Supervisor/Supervisory Leadership and Ethics: Wednesday, March 9
  • Session 2: The HR Stuff: Ensuring a Safe, Respectful, Harassment-Free Workplace: Wednesday, March 16
  • Session 3: Sharpening Your Focus: Strategic Planning, Managing Workflow, and Budgeting: Wednesday, March 23
  • Session 4: Raising the Bar: Motivating Employees and Customer Service: Wednesday, March 30
  • Session 5: The People Part: Hiring and Onboarding, Fostering Accountability, Evaluating Performance: Wednesday, April 6
  • Session 6: The Great Communicator: Team Building, Communicating, Leading Change: Wednesday, April 13

A recording of each session will be available on demand shortly after the conclusion of the live event, and participants will have access to these recordings for one year after they begin the session. Participants will also receive a certificate upon completion of the course.

Program Cost


Purchase single access to view in one office or conference room by yourself or in a group. Only one log-in and completion certificate will be issued. Price:

Purchase Single Log-In


Allow your staff to participate from their own device whenever they want, wherever they are. This function adds individual quizzing and custom certificate printing. Purchase in groups of 10, 25, 50, 75, 100, 200 and 300 and train your staff for as low as $17.65 per person! Pricing (per office, not per person): 10 participants=$945 member/$1295 nonmember; 25 participants $1170 member/$1595 nonmember; 50 participants $1545 member/$2095 nonmember; 75 participants $1920 member/$2595 nonmember; 100 participants $2295 member/$3095 nonmember; 200 participants $3795 member/$5095 nonmember; and 300 participants $5295 member/$7095 nonmember.

*ICMA members are encouraged to register their staff under their member number to receive the discounted rate. Members do not need to participate themselves in order for their jurisdiction to receive the discounted rate.

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Practices for Effective Local Government Leadership

This webinar series covers the following ICMA Practices for Effective Local Government Leadership: [1] Personal and Professional Integrity, [4] Staff Effectiveness, [5] Personal Resiliency and Development, [6] Strategic Leadership, [7] Strategic Planning, [12] Financial Management and Budgeting, [13] Human Resources Management and Workforce Engagement, [14] Communication and Information Sharing

New, Reduced Membership Dues

A new, reduced dues rate is available for CAOs/ACAOs, along with additional discounts for those in smaller communities, has been implemented. Learn more and be sure to join or renew today!