A positive relationship between public employees and their governmental employers is paramount to providing quality services to the community, but the complexities of navigating collective bargaining agreements can pose a challenge even for experienced managers. In this webinar, you'll join HR experts Carol Granfield, ICMA-CM and Sandy Stapczynski, MPA as they give you the tools you need to negotiate better bargaining agreements. You will discuss:

• How to properly prepare for negotiations
• Effective communication during negotiations
• Managing arbitration
• Costing out proposals and settlements

ICMA Practice Areas: [8] Policy Facilitation and Implementation; [13] Human Resources Management and Workforce Engagement