Event Info


Eastern Time (North America)

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How Do We Talk About Issues That Matter

From blogs to media to the local news we all seem to be wondering how to talk to each other without one party shutting down and walking away; or even worse, responding with violence. The ability to communicate with individuals who have vastly different viewpoints is a critical skill for municipal leaders and that is why communication and information sharing is one of the ICMA Practices for Effective Local Government Management and Leadership. .

A local government leader that cannot share information with their staff, council, and residents will quickly find themselves in difficult situations. Unfortunately, civil discourse is not easy. If it were, we would not need entire college courses on the subject.

Join us for a discussion about why civil discourse is so important and learn some tips on how to do it well.

What We Will Cover

  • How to have authentic conversation
  • How to disagree without being disagreeable
  • Negotiation Skills
  • Finding Common Ground in a Contentious Meeting 


  • Alan Vanderberg, ICMA-CM, County Administrator, Kent County, Michigan
  • Jonathan Lynn, ICMA-CM, City Manager, Rincon, GA
  • Douglas Teschner, Braver Angels New England Regional Leader

ICMA-CMs: Participation in free coaching webinars qualifies for ICMA-CM (Voluntary Credentialing Program) credit. 

Can't attend? Register and receive and automatic e-mail notification when the recording is available. 

Visit the ICMA Coaching Program for more coaching and mentoring resources. 

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A new, reduced dues rate is available for CAOs/ACAOs, along with additional discounts for those in smaller communities, has been implemented. Learn more and be sure to join or renew today!