This handout is part of the Tools for Citizen Engagement session from the 2011 ICMA Annual Conference in Milwaukee. It highlights GovPartner Connect Citizen Request Management (CRM) Module, which helps manage customer communication.
You can view the PowerPoint from the presentation and additional handouts below:
- PowerPoint Presentation
- GovPartner Connect
- GovPartner Connect Mobile Connect Smartphone Application
- City of Lynwood, California Case Study