The author talks about how millennials expect constant access to the internet, social media websites, like Twitter and Facebook, and electronic devices such as ipods, Blackberries and iphones while in the workplace. Explains that the constant access to technology has changed millennials vision of work and they want an environment where they can multitask between work and personal technology. Describes how municipal IT and CIO officers have managed this new view of technology in the workplace. Also talks about how IT and CIO managers have gleaned from private sector policies and procedures and incorporated them into the public sector to meet this new technology challenge.