HR Connect is the City of Durham Human Resources Department's customer service team. We aim to delight and amaze our customers as we assist with all their HR needs. We try to resolve each call, walk-in, or email with the first contact, but if we can't, cases are tracked and deadlines assigned so that customers get their answers quickly. HR Connect gives customers timely, accurate, and consistent information. Our team members are thoroughly trained and highly motivated to provide service so good, you might think they have superpowers.