Contact: Michele Frisby, Director, Public Information; mfrisby@icma.org/202-962-3658

WASHINGTON, D.C.—ICMA, the International City/County Management Association, welcomes Multicultural Associates, Lean Six Sigma Specialists to the ICMA Strategic Partners Program at the general partner level.

With 20 years of experience, Multicultural Associates employs Lean Six Sigma methodologies to help jurisdictions eliminate waste—which ultimately reduces costs and enhances the “bottom line”—while improving operational performance. Multicultural helps communities avoid cuts or the elimination of services as a result of funding shortages.

“ICMA is pleased to welcome Multicultural Associates as a strategic partner,” ICMA Executive Director Robert J. O’Neill, Jr., said recently. “Because we constantly look for ways to help communities streamline their processes and services, the expertise on Lean Six Sigma that Multicultural Associates offers our members will enhance their ability to better serve their communities. The firm’s dedication to helping local communities work more efficiently and effectively makes their partnership a great fit for ICMA.”

“Given our commitment to and partnerships with many cities, counties, and communities throughout North America, Multicultural Associates, Lean Six Sigma Specialists, is excited to become a new strategic partner with ICMA,” said Carlos Conejo, President and CEO. ICMA members will benefit from our extensive experience and successful implementations that
improve efficiency and operational excellence.  In today’s world, organizations in the public sector have three choices:  Raise taxes, discontinue programs, or reduce costs and improve the delivery of services.  This third area is where we excel and where we can help ICMA constituents interested in improving efficiency and operational performance.” 

ICMA created its Strategic Partners Program in 1996 as an access point for private sector participation in association programs and activities. ICMA Strategic Partners help professional local government managers and their staffs by showcasing leading practice solutions and providing thought leadership. Learn more about Multicultural Associates from their organizational profile.

About ICMA
ICMA, the International City/County Management Association advances professional local government management worldwide. Our mission is to create excellence in local governance by developing and advancing professional management to create sustainable communities that improve lives worldwide. ICMA provides member support; publications; data and information; peer and results-oriented assistance; and training and professional development to roughly 10,000 city, town, and county experts and other individuals and organizations throughout the world. The management decisions made by ICMA's members affect millions of individuals living in thousands of communities, from small villages and towns to large metropolitan areas.

About Multicultural Associates
Multicultural Associates, Lean Six Sigma Specialists has been in business for 20 years. Utilizing Lean Six Sigma methodologies, this consultancy firm helps jurisdictions transform their cultures, bring new skill sets to their staff and management, create new leaders, and eliminate waste and improve efficiency and operational performance. These efforts reduce costs and keep programs open.

Six Sigma is a disciplined, data-driven approach and methodology for eliminating waste and defects in any process—from management and administration to public works and from police to water treatment plants. Multicultural’s ultimate goal is to use statistical process improvements to better serve the critical needs of the citizens, lower costs, and improve quality.