- Get Out of the Office and Circulate Among the Troops
- Build Strong Alliances
- Persuade Rather Than Coerce
- Honesty and Integrity are the Best Policies
- Never Act Out of Vengeance or Spite
- Have the Courage to Handle Unjust Criticism
- Be a Master of Paradox
- Exercise a Strong Hand – Be Decisive
- Lead by Being Led
- Set Goals and Be Results-Oriented
- Keep Searching Until You Find Your “Grant”
- Encourage Innovation
- Master the Art of Public Speaking
- Influence People Through Conversation and Storytelling
- Preach a Vision and Continually Reaffirm It
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