This presentation from the Maryland City County Management Association Spring Conference provides insights on how to creatively communicate with your community.
The survey covered use of smartphones, local government use of social media, and the ICMA website/Knowledge Network.
Social media outlets can be great for distributing the public information that local governments generate.
There is an exciting social program planned at the 100th Annual Conference in Charlotte! Get your tickets early so you won't miss out on all that Charlotte has to offer.