In 2016, the International City/County Management Association (ICMA) conducted a survey in partnership with the Smart Cities Council

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Raleigh, North Carolina<br />An innovative mobile phone application is helping the city of Raleigh, N.C., use crowdsourced data to respond to business and resident complaints about downtown cleanliness. The solution required teamwork among no less than four city departments but has already proven valuable by reducing litter complaints, providing hard data for budget decisions, and consolidating cleanliness…

In 1991 Collin County, Texas, discussed internally that GIS technology could address multiple issues and began their initiatives...