Practical insights for navigating changes in governance, leadership transitions, and organizational transformation.

Learn how to use strategic planning to better your community.

The top three dos and don'ts on elevating the employee experience to drive organizational success

To reduce crime, you should focus on the tiny fraction of addresses that experience most of the crime.

These rules damage your organization and create a stagnant culture. Here’s how to start getting rid of them.

Helping to address the risks and concerns, as well as the optimizations and real-world problems that AI can help solve.

Looking back at the year's most popular articles

Using data to evaluate your community’s EMS costs, ambulance staffing levels, and response time expectations to help prevent your EMS systems from collapsing.