As cities across the U.S. face declining revenues, they often struggle to determine the best way to lower expenses and maintain their current service levels.

Using business process modeling, facilitated work groups, and modifications to information practices and programs

West Lethbridge is a rapidly growing thriving community currently living with limited services.

Asking for a critique from your constituents is one thing. Promising to use the results as a guide to governing is another.

The Supervisory Leadership Training Partnership provided customized training specifically for the City of Olathe.

If reducing costs for your animal services’ program, while improving customer service and public support, interests you then Washoe County, Nevada

The “Katrina Cottage” innovation was initiated and implemented following the 2005 devastation by Hurricane Katrina along the Gulf Coast

The Town of Gilbert and the City of Chandler required additional surface water treatment capacity to serve a growing population.

Management of 18 northern Cook County and Lake County municipalities began meeting in September 2010 to discuss a new business model....