The Performance Excellence Program is patterned after the Malcolm Baldrige Performance
Excellence Criteria.
Great plans, a better model, innovation and technology along with great people
This presentation will demonstrate how the Village of Downers Grove has introduced a simplebut powerful leadership philosophy that has taken hold(...)
Most people will tell you, that no matter what type of organization you have, transforming the culture is no easy task!...
The City of Henderson, Nevada, is a full-service city well known for its fiscal responsibility.
One of the challenges facing the City of Delray Beach is to effectively develop our human resources into a high-performance workforce.
Like many other local governments, Albemarle County is anticipating a “retirement tsunami” in the near future.
The City of Carlsbad (hereinafter, “the city”) is known for providing an extremely high quality of service...