Save the Date Postcard (PDF) for the 103nd Annual Conference in San Antonio/Bexar County, TX, October 22-25, 2017.
Well before a crisis, you should know the staff members that will serve on this crisis team.
To reach the most residents as quickly as possible during a severe storm, the city of Austin, TX used a social media strategy to enhance crisis communications.
Thank you for your membership and your commitment to the local government profession!
Spokespeople play a key role in shaping how citizens and the media perceive the local government's crisis management activities.