This document is the winning submission for the Community Sustainability Program Excellence Award (populations under 10,000).
This document is one of the nominations for the Local Government Excellence Awards in Community Partnership Program Excellence Award (populations 50,000 and greater).
This document is the winning submission for the Community Sustainability Program Excellence Award (populations 50,000 and greater).
This document is one of the nominations for the Community Sustainability Program Excellence Award (populations 50,000 and greater).
A primer on how local governments can build customer service into their daily operations and build an infrastructure to support excellence in service delivery.