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How to Use Expectations and Feedback

In this issue of Career Compass, Dr. Frank Benest suggests if you want to improve workplace performance, then you need to the improve culture.

Lean Six Sigma specialists bring 20 years' experience to ICMA members.

In this issue of Career Compass, Dr. Frank Benest explains the traits of high-performing teams, how to build them, and what they are capable of accomplishing.

Achieving organizational excellence is a journey. It requires commitment and effort, plus it has major benefits.

Each section concludes with a question for readers to ponder and perhaps use at a retreat for elected officials.