"Smart Cities" require smart leaders who should tailor their efforts to community needs.

Engaging citizens to solve community problems

To ensure that your website is engaging your community and those beyond it, here is your guide.

Takeaways on how to professionally manage a town when so many people know you personally.

Take the time to talk to the residents as though you believe it is the most important part of your job.

A carefully considered engagement and inclusion process helps bind the fabric of the community

How Durham County, North Carolina, raised its experience ratings by more than 100 percent - for denied appeals.

How mid-sized Marion, Iowa, improved its public information request tracking and transparency

How local government can break the stereotype of the bureaucratic "no" and connect with its community.