The Alliance’s Connected Communities white paper identifies steps local governments can take to achieve a higher level of citizen engagement.
Does your local government foster citizen engagement? An article based on ICMA's State of the Profession survey results offers food for thought.
The 2010 event offers the perfect opportunity for you and your local government to celebrate and educate the public about what you do!
A checklist of elements communities should have in place prior to implementation of a 311-CRM system.
The District of West Vancouver, British Colombia has made significant strides to improve community access and inclusion to municipal health and safety services...